Bugs
Complete
Couldn't select the carrier Fedex and UPS
When selecting the FedEx shipping method, an error message is displayed on the page: "Could not arrange shipment due to internal server problem."
When electing the UPS shipping method, the page does not respond.
Just a quick follow-up regarding the shipping method issues you reported earlier (FedEx showing a server error and UPS causing an unresponsive page).
If you’re still encountering these problems when trying to select a shipping method, please feel free to reach out to our customer support team via email at support@deftship.com. A dedicated agent will take over your case, help troubleshoot further (e.g., verifying order details or checking for account-specific configurations), and keep you updated until the issue is resolved.
Thank you for your continued patience—we’re committed to getting this sorted for you!