Feature Requests
Complete

Origin Error

After I completed the order creation, the displayed origin automatically changed to an address that does not exist in our address book. It is correct in the open order, but once the ship button is clicked, it becomes an incorrect origin. I've tried many times, it should be a system issue

2 Comments

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lizhihui·about 1 year ago(edited)

changed status toComplete

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Bertug·about 1 year ago(edited)

Hi May,

In the rates panel, there usually is warning when there is Address Lock attached to the specific rate. The rates with address lock defaults origin address to the shown address. If you do not prefer this option, please use another rate without the red lock icon.

Thanks

Bert

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